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  • Monitoring Your Food Supply Chain
  • Certification and Audit Processes
  • Food Safety and Quality Strategies
  • Quality Assurance Technologies
  • Risk and Crisis Management
Day 1 – May, 26 2016 – Thursday
Registration & Refreshments

Risk and Crisis Management
Establishing a Framework to Effectively Deal With Product Recalls

Barry Callebaut

Product recalls have become an increasingly regular occurrence for the food industry in recent years. The effect can lead to not only a significant loss of profits but also the potential damaging of brand reputation.

  • How to create a time effective process to identify when to carry out a product recall
  • Educating staff how to prevent recalls
  • How to minimise any potential backlash

Russell Dunn
Vice President Global Cocoa Quality Assurance
Barry Callebaut

Risk and Crisis Management
The Coca-Cola Approach to Crisis Management – Protecting a Global Brand

Coca-Cola speaker photo

Incidents in food manufacturing that effect the safety and quality of products can have dramatic repercussions. It is critical to be prepared to deal with any incident and have a considered approach to managing the incident effectively. This session will show how Coca-Cola manage a crisis and effectively avert any potential negative effect to brand reputation.

  • The Coca-Cola approach to incident mangagment
  • An example of a recent indicent that Coca-Cola managed efficiently
  • Keeping quality and food safety in mind throughout incident management

Ernst Bundschuh
Director QESH
Coca Cola

iSolve Meetings & Networking Refreshments

Solution Spotlight
Food Safety and Quality Strategies
The Hero in Zero: A New Approach to Operational & Safety Excellence

Milliken logo web version

    • Transform the organisational mindset about cost, quality and safety
      • Surviving – and thriving – in challenging times
      • Establishing the business case for change

Leverage the strategic power of operational excellence

    • Engaging ALL associates in the journey
    • Optimising the system – relief from initiative weariness
  • Win the market through the impact of zero losses
    • Challenging paradigms to measure against perfection
    • Sustaining substantial financial performance

Tommy Young
Client Development Manager

Solution Spotlight
Quality Assurance Technologies
Innovative Solutions to Reduce the Risk of Product Recalls and Protect Against Reputational Damage


With ever more stringent food regulatory standards, increasing globalisation of supply chains and enhanced testing capabilities, risk management within the food and beverage industry has never been so complex. As a result product recalls are on the rise, with the number of recalls per year in the US having almost doubled since 2002. The repercussions of product recalls for businesses are serious and very costly. Financial loss is not always the main concern for businesses however, as reputational damage and loss of brand equity are also very difficult to recover from. 

  • How product contamination impacts your company
  • Innovative products to reduce the risk of contamination
  • How to have peace of mind with your food safety processes

Huba Házos
Regional Sales Manager

Matthew Buffin
Key Accounts Manager

Case Study
Monitoring Your Food Supply Chain
Food Safety Across the Global Supply Chain of Metro Group


This session will highlight how Metro Group address food safety issues throughout it’s global supply chains, in a business where they partner with suppliers across the globe with a range of capabilities. To achieve this Metro utilise one single standardization solution throughout the supply chain in order to operate efficiently. Since Metro aligned their approach with others in the Global Food Safety Initiative they have achieved a significant reduction of audits per site and improved the delivery of safe food.

Gerald Erbach
Director Own Brand & Product Quality
Metro AG

Case Study
Monitoring Your Food Supply Chain
Emerging Markets: Keeping Check of Product Integrity in Different Food Safety Cultures


This case study will showcase how Tayto Group ensure that their allergen management is not compromised when sourcing ingredients from emerging markets such as Indonesia. This case study will highlight how different cultures have different attitudes towards allergens due to lower population allergy levels. When trace amounts of egg were detected in certain supplies Tayto group had to coordinate a quick and effective response.

  • Raising global allergen validation levels to meet European requirements
  • Target your product testing
  • Know and understand your supply chain

Solution Spotlight
Risk and Crisis Management
Solutions for Identifying and Mitigating Emerging Risks


The provision of fit for purpose mitigation to potential new risks is a huge challenge to food business operators. New threats can arise from a wide range of sources and it is often unclear how to evaluate risk and what strategies to adopt to mitigate that risk. Whereas Regulatory stakeholders demarcate risk, for example, into food safety, quality and fraud issues; cost effective solutions are needed that can, provide the food industry with tools and systems that encompass all three areas. State-of-the-art solutions will be presented that provide the food industry with:

  • Tools for identifying food product/commodity risks
  • Systems that anticipate future risks
  • Non-targeted analytical systems that provide improved risk detection capabilities
  • Case studies demonstrating Intelligent Quality Assurance

Paul Brereton
Head of Agri-food Research

Solution Spotlight
Quality Assurance Technologies
How to Safeguard Your Food Going into the E-commerce era!


  • Plug-In Label
  • Inspection Systems
  • Product Data Collection
  • Intelligent Labels

Gerd Kammerer
Head of Global Product Management

Networking Lunch & Meet the Speakers

Case Study
Risk and Crisis Management
Stay Safe: Strategies to Implement an Effective Food Defence Plan

Bel Group

  • An effective food defence plan is an essential first step to preventing food safety issues. This talk will highlight the Bel Group food defence plan which has been harmonised across all 28 of their manufacturing plants.
  • Understanding the potential hazards
  • Horizon scanning – identifying the key risks
  • Creating an effective action plan

Corinne Begueria
Corporate Quality Manager Products & Processes
Bel Group

Case Study
Certification and Audit Processes
Auditors Competency: Towards a Well Calibrated Team of Auditors


  • The importance of a well calibrated auditors team
  • Steps to achieve it:
    • On-boarding process
    • Auditors skills continuum
    • Gaps filling
  • Key factors
    • Technical skills
    • Auditing skills
    • Soft skills

Nati Larrea
European SCM Quality Manager
General Mills

Solution Spotlight
Monitoring Your Food Supply Chain
The Latest Tools to Mitigate the Risk of Fraud in the Food Industry


For as long as trade in food products has existed, there have been issues of food adulteration and fraud. Today the huge advances in analytical technology now provide solutions to even the most sophisticated fraudulent practice. However mitigating the risk of food fraud should focus on prevention and deterrence rather than on intervention and response. This talk will deal with the following points:

  • Choosing the right strategy : SMART testing solutions that target food fraud risk
  • From targeted to untargeted testing, the latest innovations in food fraud testing
  • What’s next? The way forward for the food industry to reduce the food fraud risk

Michèle Lees
Director Collaborative Research

iSolve Meetings & Networking Refreshments

Panel Discussion
Monitoring Your Food Supply Chain
Get Rid of the Bad Taste; Make Food Fraud a Thing of the Past
FoodDrinkEurope Europam  nestle_Logo web v Food_Standards_Agency


Food fraud has plagued the industry over the past few years, with extensive media coverage causing significant damage to brand and industry reputation. In this engaging and insightful panel, gain critical insight on how key industry leaders are tackling this problem and eradicating food fraud entirely.

  • What methods can manufacturers use to prevent fraud from happening?
  • How best to establish a robust supply chain
  • Educating and working collaboratively with suppliers
  • Effective authenticity and traceability strategies
  • Removing the benefits of fraud

Beate Kettlitz
Director Food Policy, Science and R&D

Bauke van der Veen

Dr. John O’Brien
Deputy Head, Nestle Research Centre

Gavan Wafer
Head of Crime Operations – National Food Crime Unit
Food Standards Agency

Quality Assurance Technologies
Revolutionising the Food Industry: 3D Food Printing

Natural Machines logo

Lynette Kucsma
Natural Machines

Emilio Sepulveda
Natural Machines

The Extraordinary Story of Mary’s Meals

Mary's Meals logo

In 2010, Magnus was named as a CNN hero for his role in founding and running Mary’s Meals, and in April 2015, became one of Time magazine’s 100 most influential people in the world. His book, The Shed That Fed A Million Children, reached the UK’s prestigious Times and Sunday Times bestseller list immediately after its release.

Globally, more than 59 million children are missing school because of poverty and hunger.

By serving one good meal every day in a place of education, Mary’s Meals aims to break the cycle of poverty that those young people are trapped in. The promise of a daily meal draws the poorest children into the classroom where they gain the education that can set them free from poverty and reliance on aid.

A simple project to feed 200 children in 2002 in Malawi has become a rapidly growing global movement. More than 1.1 million children now eat Mary’s Meals every day in 12 of the world’s poorest countries.

Magnus will explain how the Mary’s Meals model has evolved and why it is so effective in delivering consistently in some of the world’s most challenging environments. And he will restate his belief that the vision of Mary’s Meals – that every child in this world of plenty can receive at least one good meal every day in their place of education – can indeed be achieved.

Magnus MacFarlane-Barrow
Founder & Chief Executive
Mary’s Meals

Sunset Beach Terrace Party and Beer Roundtables

Join us on the garden terrace of the Grand Hotel Huis ter Duin, overlooking the stunning coastline to enjoy the Sunset Beach Terrace Party! 

With plenty of drink and canapes, the Sunset Beach Terrace Party is the perfect opportunity for you to relax and mingle with colleagues and peers from the summit.

Beer Roundtables:

Quench your thirst with a beer at the end of the day whilst delving deeper into some of the key topics brought up in earlier sessions. Meet the speakers, ask your burgeoning questions and discuss your own thoughts and opinions. These roundtables are a great way to raise the challenges you face with peers and work together to find solutions, whilst creating important networking connections.

Facilitating roundtables allows delegates to take the learnings from industry best practice case studies and relate them to their specific challenges.



Day 2 – May, 27 2016 – Friday
Registration & Refreshments

Certification and Audit Processes
What to Expect From the Latest Food Control Regulation


This informative session will give an overview of the evolving EFSA regulatory framework, covering key updates across food and fraud.

  • Learn the ins and outs of impending changes
  • The role of authorities in controlling operators
  • Ensuring risk control
  • How the European Commission plans to tackle food fraud
  • Discuss your key concerns and utilise the Q&A to have your questions answered

Dr. Gudrun Gallhoff
Deputy Head Unit Sante G3
European Commission

Panel Discussion
Certification and Audit Processes
How to Ensure Your HACCP Compliance
HACCP IFS Bureau_Veritas


For this informative session the expert panel will give exclusive insights into upcoming changes and best practice food safety regulatory compliance, so that you are always audit ready.

  • A look at upcoming HACCP regulatory changes
  • How to prepare a successful strategy to meet HACCP requirements
  • Navigating the certification process effectively

Richard Mallett
Managing Director
HACCP International EMEA

Stephan Tromp
Managing Director

Stephanie Lemaitre
Global Market Manger, Food Certification and Second Party Audits
Bureau Veritas

iSolve Meetings & Networking Refreshments

Case Study
Quality Assurance Technologies
How an Integrated Management System Can Streamline Processes to Accelerate Business Growth


In this talk Grant will show how Coca-Cola Enterprises have implemented a multisite management system that allows them to keep track of 24 sites simultaneously; the first time a beverage company has used this type of system.

  • How to utilise real time data from automated systems
  • Learn about sharing information through the cloud
  • Improve efficiencies through greater transparency with suppliers

Grant Steenbergen
Senior Manager QESH
Coca-Cola Enterprises

Case Study
Food Safety and Quality Strategies
Achieving True Food Safety Excellence

CP Kelco

  • What does food safety excellence mean today?
  • How to always be audit ready
  • Building food safety awareness into your company culture
  • Harnessing the latest innovative food safety techniques

Lars Uhre Guldfeldt
Global Senior Quality Assurance Manager
CP Kelco

Solution Spotlight
Monitoring Your Food Supply Chain
Dealing With Challenges to the Integrity of Global Food Supply Chains

Queens University lscape logo rgb

  • The growing complexity of the world’s food supply system
  •  The risk of criminal networks penetrating supply chains
  •  The danger to brands and consumers of food fraud
  •  Strategies to reduce risk of food fraud

Professor Chris Elliott
Pro-Vice Chancellor, Faculty of Medicine Health and Life Sciences
Queen’s University Belfast

Solution Spotlight
Food Safety and Quality Strategies
Optimising Your Safe Food Production


The Bühler Food Safety & Technology initiative aims at contributing to safe food with processing solutions, hygienic design, automation and services with an approach that covers the value chain from grains to feed and food. Emphasis is placed on the challenges in dry food processing and examples on recent developments will be presented:

  • Comprehensive approach to controlling food safety hazards with focus on low moisture foods
  • Advanced optical sorting for foreign material detection and elimination  in grains, nuts and vegetables
  • Emerging cleaning concepts as integral part of mycotoxin management in grains:  Case study on aflatoxin reduction in maize
  • Outlook to new process validation concepts and control systems for trusted Salmonella inactivation in low moisture feed and food

Dr. Béatrice Conde-Petit
Group Expert and Food Safety Officer
Bühler AG

Case Study
Risk and Crisis Management
Integrating Risk Management Into Your Company Management System

Farm Frites

Risk and uncertainty are integral parts of any activity, including business activities. On one hand, through seizing opportunities, they enable financial gain. And on the other hand, they can cause unexpected events that consequently may generate a loss or threat the company performance.

The presentation aims to show one of the ways of implementing a formal risk management system.

Malwina Piotrowska
Quality Management Director
Farm Frites Poland

Case Study
Monitoring Your Food Supply Chain
Driving Business Growth Through a Sustainable Approach


  • Typhoo’s 5 pillars of sustainability
  • Strategies to drive down waste
  • How the reduction of waste can improve your profit

Dr. Shah Khan
Group Technical & Ethical Manager
Typhoo Tea

Networking Lunch & Meet the Speakers

Case Study
Food Safety and Quality Strategies
Achieving a Positive Quality Outlook


  • Enhancing the intrinsic quality of products to support improved sales
  • Considering what consumers actually want
  • Creating the right metric framework supported by a performance management framework

Tony Rogers
Global Governance Director

Panel Discussion
Your Say Panel
KraftHeinzLogo Farm Frites General-Mills


In this engaging and animated finish to the day, the unique “Your Say” panel discussion poses a series of questions to the audience, who vote on 1 of 2 options. These questions will explore some of the key points raised throughout the day. Throwing the floor open, a nominee from each half of the audience is then invited to outline why they voted how they did. After both sides present their case, the panel will discuss the results and the arguments raised.

Always enlightening, never dull, these interactive discussions provide a great insight into industry’s current thinking and let you have your say.

Rachid Hassairi
Global Food Safety, Quality and Process Improvement Director
Kraft Heinz

Malwina Piotrowska
Quality Management Director
Farm Frites Poland

Nati Larrea
European SCM Quality Manager
General Mills