Programme 2019

13-14 May, 2019; Amsterdam, the Netherlands

07:35 - 08:35

Registration & Refreshments

08:35 - 08:45

Chair’s Opening Remarks

Rachid Hassairi, Global Senior Director Food Safety & Quality Management - Supply Chain and External Factories, The Kraft Heinz Company

With over 25 years’ experience in a variety of senior roles and acting as Head Global FSQ Management- Supply Chain & External Factories as part of The Kraft Heinz Company, we are once again very honoured to have Rachid Hassairi as our Chairman.

He brings his strong commitment to excellence through improving organisations, teams and people at the highest level.
  • Kraft Heinz is the fifth largest food and beverage company in the world, with eight $1 billion+ brands.
  • Kraft Heinz has implemented consistent, comprehensive Global Food Safety & Quality Management and Improvement Processes across their supply chain.
  • Rachid is responsible for Supply Chain & External Factories with a team distributed across the globe to mitigate Food Safety & Quality risk, lead various improvement initiatives, govern various global processes, manage change and trouble shoot where required cross functionally.

08:45 - 09:20 - Keynote

Supply Chain Transparency and Integrity, Where Will it Take Us?

Anita Scholte op Reimer, Vice President Quality, Product Safety & Product Sustainability, Ahold Delhaize

Supply chain transparency is a good thing, nobody will deny this. But it also brings some challenges and needs a clear vision. It is important to have the “why” very clearly defined, to make sure transparency is effective and makes the right impact

09:25 - 10:00 - Case Studies

Safety, Quality & Compliance

Supply Chain Integrity – Working Together to Address Food Fraud

Elspeth Macdonald, Deputy Chief Executive , Food Standards Scotland

  • Discussion of a Case Study from Operation Opson VII
  • Demonstrating how to make a difference – protecting consumers
  • The importance of leaving a legacy for long-term impact

Sustainable Food Systems – Integrating Rosemary Gardens (a Hydroponic Vertical Farm) into a Food to Go factory

Tom Æ Hollands, Innovation & Technical Director, Raynor Foods Ltd

Integrating this aspect of our supply chain has provided us a degree of control not possible until now – especially around food safety (such as foreign bodies, pests and chemical residues), quality (size, shape, taste and colour) and of course sustainability (zero food miles) – it is a truly disruptive industry innovation that takes local sourcing to the next level

10:05 - 10:40 - Case Studies

Quality – Value Added Approach

Jean-Francois Cambier, Director of Quality & Regulatory Affairs, Godiva

In many organizations, Quality team and ressources are seen as cost center, this approach through concrete examples of how Quality can contribute to add value, reduce cost while maintaining high food safety standards.

Safety, Quality & Compliance

Evolving Consumer Culture

Denis Treacy FIFST, Chief Technical Officer (Former Chief Safety, Quality, Security & Environment Officer), Culture Compass Ltd

  • Consumerism continues to evolve & food safety & quality are the entry point.
  • Brands must deliver the promise of values, authenticity, lifestyle & belief.
  • Is hope protecting your brand, will accreditation cover it? What is your plan?

10:40 - 11:30

iSolve Meetings & Networking Refreshments

11:30 - 12:05 - Solution Spotlights

Manufacturing, Operations & Technology

Risk Assessing your Food Supply Chain

George Howlett, CEO, Safefood 360

  • Emerging best practice in assessing the risks present in your food supply chain
  • Methodologies for conducting risk assessments on supplier facilities and products
  • Special focus will be paid to the requirements of FSMA and will also focus on the criteria that should be applied when conducting these assessments

Manufacturing, Operations & Technology

Food from Tablet to Table – Rethink Manufacturing

Faouzi Grebici, Industry Solutions Manager - Europe, Omron Electronics

Show more

12:10 - 12:45 - Case Studies

Application of Metagenomics Data Pool in Structured Problem Solving – A Bottled Water Industry Example

Zoltan Syposs, Group QSE Director, Coca-Cola Hellenic Bottling Company

With the increasing volume and complexity of food production and international trade, analysis needs of such complex systems have become more important than ever. Besides, an increasing amount of data is produced every day: different control activities, sensors, laboratory tests produce a lot of unstructured, but very valuable data.

The need for handling, analysis and interpretation of large, interrelated datasets, together with the rapid development of information-technology tools, have resulted in newly emerging data-related scientific fields. Their common characteristic is that with the use of computational science tools such rules or patterns could be identified which would otherwise be very challenging or impossible using smaller datasets.

The presentation will show a practical bottling industry example of using laboratory metagenomics data in the problem identification and decision making process, focusing on the importance of the interpretation of the results as well. The case-study also shows a need for bridging data scientists and food scientists for an effective utilization of data analysis methods in the food safety domain.

Safety, Quality & Compliance

Where next for Food Safety?

Roy Kirby, Global Director - Microbiology, Food Safety & Toxicology, Mondelēz

Promoting discussion around:

  • What is at stake?
  • What keeps me awake at night?
  • New trends and their potential impact on food safety?
  • The need for a holistic approach to risk assessment and management.

12:45 - 13:45

Networking Lunch

Lunch & Learn Roundtable

Daan Assen, our Chief Instructional Design & Proud Founder, Swipeguide

How to Enhance Quality and Safety with Digital Work Instructions.

  • Why capturing tribal knowledge is critical for quality and safety in the food industry.
  • How to bridge the gap between SOPs and shop floor execution.
  • How Heineken reduced errors by 39% with digital work instructions.
  • How to efficiently share standards between production sites in order to boost your f&b supply chain.
  • Optimize the continuous improvement of your production process by tracking shop floor performance.

13:45 - 14:20 - Solution Spotlights


Analytical Verification of the Provenance of Fruits and Vegetables as part of Risk Mitigation Planning in Retail:

David Psomiadis, Head of Laboratory , Imprint Analytics

  • Authenticity testing in the service of risk management
  • Geographical origin verification by analytical tools
  • How to plan and implement origin testing in retail supply systems

As we move to an environment with diversified profiles of premium food products, ‘local’ or ‘regional’ food emerges as one of the driving characteristics for valued brands. Consequently, mislabeling of provenance claims creates opportunities for food fraud and illegal profits, fooling consumers and jeopardizing a brand’s reputation. Here, we present a widespread plan of analytical control of geographical origin for fresh produce, which serves as a risk mitigation measure, triggers supplier awareness and improves consumer trust.


Understanding Air Quality Requirements and Air filter specifications in Food Production Facilities according to the BRCS Food Safety Issue 8 Global Standard

Ross Dumigan, Food & Beverage Segment Manager CEBI, Camfil AB

  • BRC Global Standard for Air Quality & Air Filter Selection
  • Understanding the Air Quality
  • Air Quality Risk Mitigation for Food Production Facilities
  • Maintenance & Condition Monitoring for Food Production Facilities

This presentation will discuss the new BRC Global Standard around Air Quality & Filter Selection. The presentation will discuss the history of standards and where they are now surrounding air filters and how these directly impact the food we consume today.

14:25 - 15:00 - Case Studies

Risk Management, Incident Response, Product Recalls

John Carter, Vice President Quality, Danone

  • Emerging risks: horizon scanning and preparation
  • Risk management: organisational structure, planning and readiness training
  • Real-time incident response and recall decision making: a case study
  • Future watching and trends: Crisis management in a world of Big Data and Social Media

Safety, Quality & Compliance

Quality & Food Safety - A Top Priority for the Industry

Shabeek Thayyil, Director- Quality Assurance & Food Safety , Agthia Group

  • Quality & Food Safety- invisible when GOOD and impossible to ignore when BAD
  • How can Food Safety standards help to improve food fraud mitigation
  • A best practice to share - The Agthia Food Safety / Quality System
  • The evolution of QA/FS
  • Beyond manufacturing and into the consumer’s perspective
  • The Food Safety & Quality Culture

15:00 - 15:50

iSolve Meetings & Networking Refreshments

15:50 - 16:25 - Solution Spotlights

Combining Technology and Human Intelligence to Drive Risk-Based Audit Programs

Stuart Kelly, Global Head Of Commercial, Lloyd's Register

This session will cover how ensuring the right use of technology is essential to gain access to the right data and why you need to use the right people to interpret it, enabling insight into areas of improvement that can strengthen your audit program.

Manufacturing, Operations & Technology

Unlock the value of Digital Transformation in Food Manufacturing

Uwe Kueppers, Information Solution Sales Executive; and Chairman, MESA EMEA, Rockwell Automation

  • Digital transformation is creating unlimited opportunity for innovation across Food Industry. We are seeing our customers completely reinvent the products, services and experiences they are delivering to the market.
  • Learn how connected, information-enabled manufacturing and production solutions help connect to the broadest array of devices across the enterprise, improving food safety, quality and connectivity to previously siloed machines, lines, processes and facilities.

16:30 - 17:05 - Case Studies

Manufacturing, Operations & Technology

Microbiological Risk Mitigation In The Primary Processing of Plant Based Raw Materials

Matteo Campagnoli, Food Safety Microbiology Specialist , Nestlé

  • Primary processing of plant based raw materials normally involves only mild technologies, such as washing, drying and steaming. There are gaps to be filled in the industry to better understand the level of food safety achieved towards pathogenic bacteria by these processes. A clear understanding of the process would allow the definition of safe parameters to be used as critical points in HACCP plans.
  • Scientific data were produced at Nestlé Research to better understand microbiological inactivation when technologies such as washing, drying and steaming are applied on either fresh or dried plant based raw materials.
  • Guidance booklets for washing, drying and steaming were developed to be used internally for training of auditors and externally for continuous improvement of suppliers and creation of shared value.

Safety, Quality & Compliance

Sustainability and Food Safety in Catering Industry: LIFE EFFIGE Project

Simone Gozzi, Integrated Systems and Nutrition Manager , CAMST GROUP

European surveys and national studies show how the market demands more sustainable products. The Life EFFIGE project is designed to meet this need through the adoption of PEF - Product Environmental Footprint, a method of computing the environmental footprint of products and services promoted by the European Commission with the Recommendation 179/2013.

CAMST GROUP experiences this method in catering sector and is involved in improving the environmental footprint and food safety of school catering services by planning strategic actions (e.g. reducing plastic dishes and cutlery) aimed to create more sustainable and safe services.

17:10 - 17:55 - Panel Discussion


18:00 - 19:00

Evening Drinks Reception

18:30 - 20:00

Amsterdam Canal Tour

The history of Amsterdam is intimately connected with water. Its 165 canals were created over the centuries to stimulate trade and transport and reclaim land to expand the city. They continue define the city’s landscape and in 2010 Amsterdam's canal ring was recognised as a UNESCO world heritage site. In this relaxing end to the day, network with your fellow attendees over drinks and canapes as we cruise the city’s historical centre by boat.

07:55 - 08:40

Registration & Refreshments

08:45 - 09:20 - Keynote


Spreading a Culture of Quality

Roberto Buttini, Vice President Global Quality & Food Safety & Technical Regulatory, Barilla

  • Should it be top down or bottom up?
  • Changing colleagues’ perception
  • Tools co-design

09:25 - 10:00 - Case Studies

Safety, Quality & Compliance

Dairy Vulnerability Assessment Example

Virginie Rivas, Global Regulation And Food Safety Director , Groupe Bel

  • What kind of fraud on dairy product
  • How to make a group home made tool useful worldwide ?
  • What kind of recognised method of analysis used ?

Safety, Quality & Compliance

Hygienic Cabling – Practical Research Results, by the Dutch National Committee of Safe Food Factory

Michael Evers, Member of the Executive Committee / Business Development Manager / Secretary National Committee, Niedax Group / SafeFoodFactory / EHEDG

Show more

10:05 - 10:40 - Solution Spotlights

Manufacturing, Operations & Technology

Click, Swipe, Sign! Go Paperless with Digital HACCP Reporting

Elena Sosna, Product Manager, TÜV SÜD

TÜV SÜD and flowtify are offering a digital app for Quality and HACCP documentation. With this app, customers can document, monitor and evaluate legally required HACCP self-checks according to EU VO 852/2004 and other recurring processes through an online dashboard, mobile devices (e.g. tablet and smartphones) and through sensors. Find out how this will change the way HACCP checks are conducted and other potential benefits of going digital.

10:40 - 11:30

iSolve Meetings & Networking Refreshments

11:30 - 12:05 - Case Studies

Supply Chain Management Through Effective Risk Assessments

Nemanja Vukanic, Head of Technical & Quality , Itsu Grocery

  • Robust supplier approval procedures
  • Consideration for supplier risk assessments
  • Effective product management and risk assessments
  • Food Fraud & Horizon Scanning 

Safety, Quality & Compliance

Protecting Brands by Managing the Vulnerable Dried Herb and Spice Supply Chain

John Hill, Director (Fmr. Technical Director British Pepper and Spice), The John Hill Partnership

Brands are valuable assets which continue to receive heavy investment.  However, it does not take much for a brand to quickly lose both its reputation, trust and therefore value.

John will:

  • Demonstrate the value of brands using recent case studies from within the food industry and the consequences of failure.
  • Describe the vulnerability of supply chains to fraudulent activity.
  • Use recent case studies to demonstrate the vulnerability of the dried herb and spice supply chain.
  • Demonstrate how a minor ingredient can have a significant impact upon a broad range of prepared food products.
  • Explain the type of activities which the Herb and Spice industry undertake in order to assure the Quality, Food Safety and Authenticity of its products for customers, consumers and brand owners.

12:10 - 12:45 - Case Studies

Safety, Quality & Compliance

Securing consumer safety and brand reputation in a global food scenario

Salvatore Ranchetti, Group Quality Senior Director, Ferrero

  • Define current main challenges from a quality stand point
  • Climbing the 4-steps Quality Mountain from Food Safety till Consumer Satisfaction
  • Implement a global quality system to secure a global food business

Building a Quality and Food Safety Culture across Different Regions

Adina Creanga, Quality and Food Safety Director Europe & Asia , Bunge

  • Challenges of globalisation
  • Management of an increasing complex supply chain
  • The role of leaders in building a Quality and Food Safety Culture
  • Example of initiatives that support building a QFS Culture

12:45 - 13:45

Networking Lunch

13:45 - 14:20 - Case Studies

Manufacturing, Operations & Technology

External Supply Chain (Co-Manufacturing) Quality & Food Safety Management

Thanasis Kriaras, External Supply Chain Quality Lead EUAU, General Mills

  • General Mills -Overview of Quality & Food Safety Management program for co-manufacturing (External Supply Chain)
  • Case Study I: Build Robust Food Safety Programs & Strengthen Food Safety Culture
  • Case Study II: Sanitation Programs & Sanitary Design of Equipment ways to improve

Safety, Quality & Compliance

The Authenticity of Herbs and Spices

Gary Ridgewell, Head of Technical , Sleaford Quality Foods

  • Supply Chain Vulnerabilities
  • Preventative Measures
  • Verification & Detection Methods
  • Understanding Standardisation

14:25 - 15:00 - Solution Spotlights

Biofilm: A Recurrent Issue in the Food Industry

Laurent Delhalle, Senior Project Manager, Realco

It is estimated that 60% of food-borne illnesses are caused by biofilms on equipment surfaces of processed foods. 

This presentation will :
  • Give an introduction about biofilms in food industries
  • Propose some tools to detect and to destroy biofilms
  • Illustrate the elimination of biofilms in a food process trough industrial case studies


Training of Food Handlers: How to Increase Impact and Reduce Costs?

Kathleen Van Steenbergen, Head of Christeyns Academy , Christeyns NV

  • Measuring impact of training
  • Obvious and hidden costs of training
  • Benefits & challenges of e-learning
  • Moviemento: a tool to overcome e-learning challenges
  • Case: How Moviemento is changing the learning environment in food industry in Belgium.

15:00 - 15:20

Networking Refreshments

15:20 - 15:55 - Case Studies

Improving Data Quality to Achieve Traceability in the Supply Chain : How Standards Help Companies get Started

Jerry Tracey, Industry Manager Retail, GS1 Netherlands

Carolyn Lee Lian Yin, Traceability and Data Manager, GS1 Global Office

GS1 standards provide the building blocks needed for interoperable, end-to-end traceability systems. In 2017, we launched the GS1 Global Traceability Standard V2.0 which has defined a common framework needed to build robust traceability systems. Within this standard, the focus also includes key processes like ensuring data quality before the data is fit for various uses. Many of our members may already have or are in the process of implementing GS1 standards in their business processes but do they know how fundamental these standards are to bridge the physical and digital world?


This session is aimed for the following:

  • To demonstrate how standards such as open GS1 standards are the building blocks for trading partners to access, combine and analyse data from a variety of upstream and downstream sources
  • To understand the new components within the GS1 Global Traceability Standard and how it is used to build end to end traceability systems
  • Showcase a case study/sharing by GS1 Netherlands on how they locally support suppliers and retailers ensure master data quality with GS1 standards and tools

Safety, Quality & Compliance

IFS Broker Version 3

Lalaina Randriamanantsoa, Technical Manager, IFS

  • Review process of Version 3: Insights and rationale
  • Main changes coming up
  • Timeline for application and implementation  of IFS Broker v3

16:00 - 16:35 - Keynote

Safety, Quality & Compliance

How we’re all Better Working Together: The Case for Co-Operation to Beat Food Crime

Andy Morling, Deputy Head of Unit Intelligence and Vulnerability Reduction Command National Food Crime Unit, Food Standards Agency

  • Food crime is a shared problem, requiring a collective solution
  • The case for maximising co-operation between the private, public and third sectors
  • Some examples of where this has worked well  - some ways in which we could do better

16:35 - 17:10 - Keynote

Creating a Transparent Dairy Supply Chain

Luiz Guedes, Director Milk Quality & Food Safety, Danone

  • Dairy Supply Chain Risk and the Need for Transparency
  • The critical role of technology
  • Building transparency in the upstream milk supply chain